UA / EN

bigroup.com.ua

Privacy Policy

Last updated: June 25, 2025

This Privacy Policy explains what personal data we collect, how we use it, and how we protect it. Your privacy is our priority.

1. General provisions

This Privacy Policy applies to the website bigroup.com.ua, owned and operated by Business Industrial Group LLC (hereinafter — "the Company", "we", "us").

The processing of personal data is carried out in accordance with the Law of Ukraine "On Personal Data Protection" dated June 1, 2010 No. 2297-VI and other applicable Ukrainian legislation.

By using our website or submitting requests through contact forms, you agree to the terms of this Privacy Policy.

2. Data we collect

We may collect the following categories of personal data:

  • Contact data — name, phone number, email address that you provide in contact forms;
  • Technical data — IP address, browser type, operating system, referral URLs, time spent on the website — collected automatically as part of website operation;
  • Cookies — small text files stored in your browser to improve website performance (see section 5 for details).

We do not collect sensitive categories of data (health data, racial or ethnic origin, religious beliefs, etc.).

3. Purpose of processing

We use the data collected exclusively for the following purposes:

  • processing requests and responding to your inquiries;
  • providing commercial offers and information about our products and services — at your request;
  • concluding and performing agreements with partners and clients;
  • technical support and website improvement;
  • compliance with legal requirements.

We do not use your data for automated decision-making or profiling.

4. Data storage and security

Your personal data is stored for as long as necessary to fulfill the purpose of its collection, or for the period defined by applicable Ukrainian law.

We apply technical and organizational security measures, including:

  • SSL/TLS encryption for data transmission;
  • restricted access to personal data limited to authorized employees only;
  • regular review and update of security measures.

In the event of a data security breach, we will notify you and the relevant authorities within the timeframes required by law.

5. Cookies

Our website uses cookies — small text files stored in your browser. Cookies help us:

  • remember your selected website language;
  • analyze website traffic and user behavior (to improve the website);
  • ensure the correct operation of technical functions.

You may disable cookies in your browser settings; however, this may affect the correct display and functionality of the website.

We do not use cookies for advertising targeting or sharing data with advertising networks.

6. Sharing data with third parties

We do not sell, rent, or transfer your personal data to third parties without your explicit consent, except in the following cases:

  • Legal requirements — if disclosure is required by a court order or request from an authorized government authority;
  • Service provider partners — technical contractors (hosting, analytics) who are bound by data confidentiality obligations;
  • Protection of the Company's rights — when necessary to protect the Company's legitimate interests.

All third parties to whom we may transfer data are required to protect it in accordance with applicable law.

7. Your rights

Under Ukrainian personal data protection law, you have the right to:

  • Access — obtain information about what personal data we process about you;
  • Rectification — request correction of inaccurate or outdated data;
  • Erasure — request deletion of your personal data where there is no lawful basis for continued processing;
  • Withdraw consent — withdraw previously given consent to data processing at any time;
  • Object — object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us using the details in section 9. We will respond to your request within 30 calendar days.

8. Changes to this policy

We reserve the right to modify this Privacy Policy at any time. The current version is always available on this page with the date of the last update.

For material changes, we will make reasonable efforts to notify users — for example, by posting a prominent notice on the website.

Continued use of the website after changes are made constitutes your acceptance of the updated Privacy Policy.

9. Contact information

For questions related to personal data protection or to exercise your rights, please contact us: